Maintenance and Additional Services

We will maintain the project after the release, because in fact this is only the beginning
 

Project maintenance services include

Fixed price
Tech
Support

One of the main functions of software maintenance is to ensure the smooth operation of your product. We carefully monitor user experience to ensure the work with the software runs smoothly, and all problems, if any, are eliminated as soon as possible. The specialists of the MassMedia Group continue to work responsibly with the software after its deployment.

Fixed price
Adding
New Features

One of the main functions of software maintenance is to ensure the smooth operation of your product. We carefully monitor user experience to ensure the work with the software runs smoothly, and all problems, if any, are eliminated as soon as possible. The specialists of the MassMedia Group continue to work responsibly with the software after its deployment.

Fixed price
Analytics

The concept of software maintenance also includes regular analysis of its performance and effectiveness. We use advanced analytical tools to measure software success rates. We can also provide collection and analysis of user experience to measure success and improve the performance if necessary.

 

Depending on the urgency,
maintenance services may be provided

Fixed price
On schedule

Scheduled maintenance, which is carried out according to a predetermined plan. The frequency of these works is written down in the contract. They are usually held at short intervals.

Fixed price
Urgently

You need to add the feature as soon as possible, but it is not spelled out in the maintenance schedule? No problem! We can carry out additional works, make changes to the contract and implement the feature at the time you need.

Fixed price
Immediately

We also work in troubleshooting mode when it’s crucial to solve the problem immediately. MassMedia Group employs real masters who do not give up in critical situations. If something went wrong and fixing the problem is urgent, we will immediately take on the fix.

 

A free lifetime code warranty
is the key to the quality work of your software

A free lifetime code warranty is the key to the quality work of your software Before reaching the end user, any code written in the Mass Media Group goes through many stages of testing. However, can a sudden bug be detected in the code, even after verification? Unlikely, but yes!

There is no vendor who will say with confidence that 2-3 years after the release of the product, there is a 0% probability for some kind of malfunction to show up. Is this a reason to leave the client to deal with this problem on their own? We believe it is not! That’s why we provide a lifetime and free warranty on our code, as long as no changes have been made to it. We are confident in the quality of our code and want our customers not to worry about the future of their product.