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One of the business primary points of concern is tied to the consumers and their perception of your brand. The more they feel important and appreciated, the more the chance they’ll come back for another purchase. Many companies ensure this by adding chatbots based on speech recognition systems. They allow to provide better user experience and longer time of interaction with the website or application. Another aspect of artificial intelligence solutions is the structuring of data according to each specific client. Many companies provide interaction with clients by analyzing preference and selection data. This allows the firm to quickly complete the search for a compatible base for business development and works to increase customer satisfaction and recommendations.

One of the best opportunities AI solutions provide to date is virtual assistance. Virtual digital assistants can be on your desktop, laptop, mobile headset or any other gadget. They provide a personalized experience for the client. Experts predict that in the nearest future, digital customer care will be a driving force in the business community, as over time, the assistants will be able to recognize a customer's face and voice transmitted through various channels. Moreover, the use of voice search technology will significantly reduce the level of client’s effort and increase customer convenience.

To expand your business, you need to analyze your customer database. And it makes no sense to collect such data if you can't use it for your business purposes. Converting large amounts of data is impossible with human means and requires advanced technology. This problem can be easily solved with AI or machine learning. For example, Walmart already utilises HANA machine learning technology, which mainly studies the data and converts it into template-based research. Walmart has millions of customers who visit its shops all around the world or through a website. Thus, by using technologies such as HANA, information retrieval becomes easy, as employee can make decisions based on information from the AI that will eventually expand the business.

Use of machine learning and artificial intelligence can help retailers better maintain their supply chain and minimize product loss. AI solutions can optimize the supply chain by automatically requesting replenishment on its own. For better performance, you can fully migrate to an AI-based application to manage inventory and supply chain issues. IBM, the market leader in AI, already uses IBM Watson to automate order management and execution.

AI solutions help you manage your business and provide additional security and service options. Pre-checking your maintenance schedule can save you from heavy losses. For example, the aviation industry is working on huge aircraft mechanics where small human errors can lead to terrible consequences. Use of AI solutions can predict future chances of wear and tear in the smallest of the mechanical parts, thus protecting the airline from downtime by saving it from operational losses. Also an optimized schedule reduces the chances of delay and unables interference in any business.

Finding the right candidate to expand your business can take a long time. The use of artificial intelligence can also help you to do this, and various applications provide the opportunity for automatic employee selection, which makes it possible to interview the potential employees and assess his or her performance. Various companies, such as IBM and Unilever, already utilize AI to check the right candidate at a very basic level. Candidates are interviewed using the app on their phones. The application then takes relevant video and audio data from the interview and analyzes it, providing recommendations.

AI solutions can increase sales productivity through virtual sales assistance, which can boost your sales without investing in labor. These programs and applications can be used to create customer data and then communicate with clients by various means. The best part of these helpful applications is their ability to communicate in any language regardless of geographical boundaries and demographic data. These solutions help to significantly improve leads generation.

When expanding a business, everyone wants a secure system and that's why most companies spend a lot of money on detecting fraudulent transactions. In this task, AI-based applications can detect patterns and reveal false information while alerting the business owner in advance.